Welcome to LetMeChoose.co.uk, Family Mosaic’s exciting new approach to personalising care and support services.
‘Let Me Choose’ is a new way of delivering care and support services. It gives YOU, the customer, more choice and control over the type of service you get from us. It allows you to have more say over the support you need, including who provides it, how much you get and when you need it.
More about Let Me Choose…
(Also available – Reachout (Jun 10) – easy access version 2)
We are currently running pilots (trial services) in 7 of our existing services across London and Essex so we can test new and exciting ways of providing support.
We will use the feedback from the pilots to tell us what has worked and what hasn’t, so we can continue to give you the service that makes a positive difference to you as an individual - Read more
We strongly believe that our customers are the best people to teach us whether or not our services are working.
See our Customer Stories section for examples of how personalised services, including those being trialled within our pilot project, can work to improve our customers’ lives - Read more